To file a claim, please visit our claims page to find the appropriate information. While you will report your claim directly to your insurance carrier, a SetMeUp claims mitigation team member will assist you throughout the entire process.

Thanks to our proprietary database, most of our policies already include discounts for fire-sprinklers, new construction, and central fire alarms, but additional discounts are available for: multiple policy (auto), monitored home security system (ADT, Brinks, Smith Thompson, etc.) and more. Contact us for more information about receiving additional discounts.

Please login to your account to view your policy documents. If you are having trouble or need assistance, please submit a ticket by clicking the help button on the bottom right of the page.

Multiple factors go into your insurance price including: personal insurance score, credit score, location, loss history, age, etc. For more information please contact us (hyperlink).

Data security and personal information protection is a top priority for SetMeUpGroup. We never sell or use your data for anything unrelated to our products and services.

Please reference your policy details to see individual policy coverages and limits. If you need help understanding the specifics of your policy or would like a sample policy document of what is usually covered please contact us (hyperlink).

SetMeUpInsurance is a full personal and commercial lines digital insurance broker. We offer renters, auto, home, health and commercial insurance services through our network of carriers.

Coverage can be increased or reduced depending on your initial limits and policy. Please “contact us” (hyperlink to contact us) to speak to a team member.

Canceling or changing the address of your policy at any time is easy. Please contact us (Hyperlink) for more information.

You may be able to move your current policies to SetMeUpInsurance. Please contact us (hyperlink) for more information.

Yes! If your property is in our database, it's likely that your landlord or management company is already included on your policy. You can also add your landlord during the quoting process online.

It’s always smart to have a list of your belongings and their value to make sure you have the correct amount of coverage and will assist you in the case that you might have a claim.

  • In the event of an emergency or outage, contact your Transmissions and Distribution Service Provider (TDSP) immediately.
  • TDSP Service Area Emergency Service:
    • CenterPoint Energy (Houston and surrounding areas): 800-332-7143
    • Oncor (North and West Texas, including Dallas): 888-313-4747 or 888-313-6862
    • AEP - CP&L/WTU (Central, South and West Texas): 866-223-8508 or 877-373-4858
    • Texas New Mexico Power (S. Central Coast, Far West and North Texas): 888-866-7456

Yes. SetMeUpPower is a licensed aggregator with the Public Utility Commission of Texas. SetMeUpEnergy Services, LLC d/b/a SetMeUpPower - PUCTX #80454.

A Retail Electricity Provider (REP) is licensed by the Public Utility Commission of Texas (PUCT). Our partner REPs provide electricity plans and options to residential and business customers in Texas through electricity deregulation.

A kilowatt-hour (kWh) is a unit of measurement used for electric energy. It means you used 1,000 watts for an hour, for example, a 60-watt light bulb would need to run for over 16 hours to use just one kilowatt of electricity. You will typically find electric rates priced by the kWh. This term is used on your electricity agreement as well as your monthly statement.

ESI stands for "electrical service identifier". An ESI ID number is unique to the physical address where you receive your electricity - it's like the social security number to your meter. In Texas, almost all of our meters are "smart meters", which means they record your electricity usage for every 15 minute period of every day of the year. SetMeUpPower uses this data to better understand your energy usage profile and suggest the most optimal plans to save money.